Vinted Members Voice Anger Regarding Sizing Updates

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.

Digital Channels Backlash

Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.

The company said the updated approach better aligns with similar services.

It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.

Size Classification Updates

Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter and a range like S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.

Platform Context

The service features exceeding 100 million shoppers, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options following member complaints.

Jennifer Stephens
Jennifer Stephens

A seasoned gaming analyst with over a decade of experience in online casinos, specializing in strategy and player safety.